After 2 weeks I called, was told to come and pick up the car, all fixed. Had I not called to see if the parts came in, the car would still be sitting there. No charge for the repairs (and no paperwork) - I thought that strange but without a charge I accepted no paperwork - my bad! I soon learned why no charge, read on. The had been fixed right away. I know the car was fixed right away because they did the same thing to the weatherstripping as the first time (they did not wait for, or use new parts), the car had a huge layer of dust on it from sitting for days on their lot, and my hood had been egged many days earlier. Yes, egged. I could tell the car had sat for days because the egg was so imbedded in the paint I couldn't get it off with soap and water. The mirror was reattached and I was told the oil change had been done - but I am uncertain about the oil change being done without any paperwork.
I called and complained loudly. How do you let an egged hood sit there for days without washing it off? Had they called me when the car was fixed there wouldn't have been an egging. They said bring it back and we'll fix. After I got done laughing, and crying because of what the egging is going to cost me, I hung up on them. You can judge for yourself whether to take your vehicles to this shop. Here are pictures of the repairs, with examples of the way the repairs should look from the opposite side of the car:
A Honest Family Business did a great job on my VW
First trip - Picked the car up after being called. The door handle was repaired, alternator replaced, weather stripping repaired. Put the top down and drove home.
Second trip - asked for rear view mirror to be reattached and an oil change in addition to re-repairing the weatherstripping. They indicated they would have to now wait for weatherstripping parts, no prob for me even though I knew it might be a few days.
Great shop
When I got home and put the top up, the weather stripping had completely come off the mounts, leaving the car un-weatherstripped on passenger side. Was told to return the car to re-fix weatherstripping.
I am the owner of a 2008 BMW 328i. On two previous visits to this shop for minor work, I received great service. I had rear brakes installed and a windshield wiper pump installed. On my last visit, I asked if they could replace a valve cover gasket and a oil filter housing gasket. I was told it would not be a problem. On November 2nd, I took my car in for the following services; oil and filter change; oil filter housing gasket replacement; and valve cover gasket replacement. By noon on November 2nd, I received a frantic call/voicemail message asking me to call the shop. So I did and lo and behold I was told that my valve cover gasket had been broken. Hmmm...what happens if you do not torque bolts to BMW specs? it will break!! What they did was not torque the bolts to the BMW specs. When I went in to pickup my car, I was told that they use epoxy on the part to put it back in the car. So I received an oil change; oil filter housing gasket replacement and written on the receipt was "need a valve cover itself"). I was quoted $1500 for this. I was clear to ask the pricing for the job before I went in and this was not the amount quoted. So if I was quoted one amount and you call and give me an absorbent figure and also tell me that something was broken. What's the outcome? I will not be returning to this facility for any repairs. In my opinion, this job was not something this shop was probably accustomed to and hence my experience.
Good BMW repair shop.
Just picked up my car from Shaverdi's Foreign Cars, Inc, 184 Mountain Road, Pasadena, Maryland. They have a reputation in our area for doing outstanding work on German cars. I had them do several things over 2 trips to them. First trip was replace alternator, repair passenger side door handle, and repair weatherstripping on passenger side window. Second trip was re-repair weatherstripping, oil change, and reattach rear view mirror to inside windshield (which had come off).
Shahverdi Foreign Car Inc is a US Car Repair based in Pasadena, Maryland. Shahverdi Foreign Car Inc is located at 184 Mountain Rd, Pasadena, MD 21122, USA.
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